PreVeil, a cyber-security company, was founded on the vision of empowering businesses to protect their online communications with a new form of end-to-end encryption. After validating early prototypes for encrypted email and cloud storage on the desktop, the team at PreVeil set their sights on building out a mobile experience that enabled their customers to communicate securely on the go.
I led my team at Nonfiction through a UX design process that included research, rapid iteration of design concepts, and customer validation of designs. We worked with engineers at PreVeil to launch full-featured Android and iPhone apps that included end-to-end encrypted email, file sharing, and account management. Despite the complexity of the underlying encryption technology, the designs created a simple, user-friendly experience that could be embraced by non-technical customers.
- I worked with the founders at PreVeil to define their target audience.
- I conducted competitive analysis of existing email, file sharing, and chat products.
- I documented user flows and worked with product management to prioritize requirements.
- I created storyboards, wireframes, and clickable Invision prototypes.
- I designed interfaces for iOS and Android and documented a unified design system.
- I gathered feedback on design and functionality from target customers through interviews and contextual inquiry.
- I released additional features and made iterative improvements as a part of the engineering team’s continuous release cycle.